HealthStrong is committed to ensuring that we are providing high quality, evidence based, innovative services that meet the needs of the community we serve. HealthStrong provides allied health services nationally to clients in their place of residence – be it in an aged care facility or at home. Our mission is to deliver tailored, effective, quality care, through innovative means, with respect and accountability while retaining the highest level of dignity for our customers and clients.
The Community Advisory Group will be established to help guide HealthStrong in the development and implementation of new products, services and material directed to consumers. The Community Advisory Group (CAG) will provide feedback on all business streams within HealthStrong including:
- Residential Aged Care Services
- Community Care Services
- Podiatry Services
- Lifestyle programs
The purpose of the Community Advisory Group is to continuously improve client care, safety and quality. This will be achieved by providing feedback and support to HealthStrong on both new and existing services. The Community Advisory group will be tasked with:
- Reviewing the content of marketing materials such as brochures, websites and handouts to ensure the content is appropriate and relevant to our target community
- Reviewing the content of educational resources to ensure that the material is relevant, and can be read and understood easily by our target community
- Suggesting new services/initiatives that may be of interest and benefit to our target community
- Providing feedback and comment on HealthStrong policies and procedures
- Providing feedback and comment on clinical incidents and outcomes where requested
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